Returns, Replacements and Refunds

Hassle-free returns at

 We know the most important part of buying jewelry is getting to see it, feel it, and try it on in person.  At we provide hassle-free returns so you can experience our jewelry hands-on, with all the convenience of online shopping! Just mail the jewelry you wish to return with a valid receipt to our store within 30 days, and we will issue a refund for the amount of your original purchase.

We’re confident in the quality of our jewelry, and we want you to be confident in your purchases. If you wish to return or exchange any jewelry bought on, help us out by following the terms below:

Terms of Jewelry Returns and Exchanges:

  • Returns and exchanges are permitted within 30 days of purchase.
  • Refund will be credited back to your card or account for the amount of the original purchase
  • Jewelry must returned be unworn and undamaged
  • Jewelry returns must include original packaging as well as a copy of your purchase confirmation.

Returns and exchanges should be shipped to:

Vixity Jewelry
812 E Atlantic Ave
Delray Beach, FL

Vixity is not responsible for merchandise we do not receive or that is not returned in accordance with these terms.

For any questions or assistance, call us during regular business hours at 844-211-2100 or e-mail us at


Please refer to our Legal page for any questions or concerns about Vixity.